About Fabric

Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients. The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. Some of Fabric’s customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures,Vast Ventures, BoxGroup, and Atento Capital.

About the role

The Senior Product Manager - Admin would take on ownership and growth of a critical need in the Fabric product portfolio. Fabric has succeeded in delivering an end to end capability set that has led the innovation curve while reducing the need for point solutions, and redundant, complex integrations.

Enabling Fabric team members, and our customers to be able to implement, manage, and seamlessly configure their system is critical to simplifying the endlessly complex landscape of healthcare tools. This individual will be responsible for ensuring that there is a cohesive administrative experience, data model, and scalable framework for integrating multiple tools together.

Fabric’s product portfolio is a robust capability set that has been giving time back to providers and improving the experience for both providers and patients across millions of visits. You will help usher the product to the next level and also craft the future of hybrid care. Your work will immediately impact the lives of real patients, every day and we take that responsibility seriously at Fabric.

You’d report to our AI/Admin/Data/Integrations leader, and work closely with our cross-functional team of engineers, designers, clinical leads, etc. In addition, you will build relationships with our customers which include the hospital C-suite (from CEOs and COOs to CIOs, CMIOs, and more/

Your responsibilities

• Own the roadmap for System Admin capabilities, and back end system unification
• Make build / buy decisions for specific workflows/capabilities
• Work closely with our engineering and design team to develop elegant and consumer-grade solutions to these problems
• Leverage data and analytics to make informed decisions about where to invest, or confirm what is working/not working
• Collaborate with other product team members to account for all interdependencies across product suites
• Help us grow out the product organization and build our team

Who you are

You’re excited to get on the ground floor of a startup and roll up your sleeves to really figure out what it means to enable health systems of the future to do their best work. You like working with teams, vigorous conversation and deep research, but also a strong sense of what needs to get done. You’re deeply motivated by improving the lives of patients and healthcare providers, like we are, and you believe that with hard work, the US healthcare system can be substantially improved with technology (even if “fixing” it requires a lot more than simply tech!), and you’re excited to understand the human processes that go into providing and receiving healthcare.

We’re looking for someone who

• Has 4+ years of PM experience at a tech company
• Has served in a technical role
• Has successfully executed on complex roadmaps with significant interdependencies, and timelines
• Likes the idea of speaking making highly technical concepts simple to understand
• Is excited to roll up their sleeves to figure out the nitty gritty of healthcare systems integration, and healthcare regulations (we’ll help you learn a lot here!)

We’d be even more excited if

• You have admin tooling PM experience
• You have clinical experience, or a background in user experience design
• You have built internal/external admin tooling

We're committed to fostering a diverse and inclusive workforce. If you're passionate about this role but don't meet 100% of the qualifications listed above, we still encourage you to apply.

Compensation decisions are determined using a variety of factors such as skill set, experience, and education or certifications. If we extend an offer for employment, we will consider all individual qualifications. Expected compensation range for this role is $125,000-$180,000 base salary for NYC-based candidates + bonus + equity. Base salary range may vary for candidates outside of the NYC metro area. Compensation is dependent on experience, overall fit to our role, and candidate location. Expected compensation ranges for this role may change over time.