Clinical Executive, Client Success
Aidin
About Aidin
Hi, we’re Aidin! We’re here to create solutions for healthcare’s biggest challenges. Instead of waiting for someone else to step up, we rolled up our sleeves and created a better way to connect patients, payers, and care providers.
We are on a mission to defragment the healthcare ecosystem with a seamless digital platform that transforms healthcare for good and improves outcomes for all.
What we do
Aidin is a dynamic healthcare technology company dedicated to revolutionizing care coordination and post-acute care transitions. Our innovative platform empowers healthcare organizations to streamline workflows, reduce costs, and ensure patients receive the highest quality post-acute care.
You can learn more about us at myaidin.com
About The Opportunity
Aidin is looking for a Clinical Executive to join the Client Success team – a team member who is passionate about delivering value and providing solutions that improve the lives of case managers, and in turn, the patients they serve.
The Clinical Executive will build upon the existing Client Success model, serve as a strategic leader and subject matter expert, partnering across client success & client-facing teams to drive innovation, support customer success, and align clinical practices with business goals.
The role will report into the Senior Director of Client Success.
What you will do…
- Provide clinical expertise and guidance to clients on product strategy, market trends, and healthcare best practices
- Translate clinical knowledge into actionable insights that shape business strategy, product development, and operational models for our clients
- Work with our clients to develop workflows that support high-quality, patient-centered care
- Monitor clinical outcomes and identify opportunities for continuous improvement with our clients
- Support customer success, sales, and implementation teams by serving as a clinical subject matter expert during client engagements
- Build and maintain relationships with our clients
- Stay informed on evolving regulations, payer requirements, and healthcare delivery innovations
About you
If you believe that “good enough” is not good enough for the care community, you’re in good company. Join us and let’s transform healthcare together.
Skills & Qualifications:
- Active Registered Nurse (RN) license required
- Minimum 7–10 years of experience in case management, with at least 5 years in a leadership role
- Experience in healthcare technology, population health, managed care, or payer-provider models strongly preferred
- Deep understanding of care management models, utilization management, and value-based care
- Strong ability to influence and collaborate across diverse internal and external stakeholders
- Excellent communication, problem-solving, and strategic thinking skills
- Passion for transforming healthcare through technology and innovation
- Ability to thrive in a fast-paced, growth-oriented environment
- Strong leadership presence and credibility with both clinical and business audiences
- Commitment to patient-centered care and equitable healthcare delivery
- Preferred extensive utilization of the Aidin platform and knowledge of workflow
Why Work at Aidin?
- Be a part of a trailblazing, mission driven organization that is revolutionizing patient care transitions
- Opportunity to work and grow with talented, mission-driven, passionate professionals
- Generous PTO Policy, plus 12 national holidays
- Comprehensive and generous benefits package
- Flexible remote work environment
- Several Team Offsites each year where we come together and align on our vision, mission, values, and strategic initiatives
Commitment to Diversity
At Aidin, we strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace, and we prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.